Shipping Policy

Shipping is included on all orders within the contiguous United States. We also offer Free Delivery & White Glove Service on qualifying orders within 150 miles of Brooklyn, New York. 

Most soft goods such as pillows and Fibers will ship within 5 - 7 days while larger items such as mattresses and toppers will ship within 2 weeks. Depending on the time of year and size of the order, these numbers can vary up to a week. Please allow 2-7 business days for shipping from Brooklyn, New York depending on your location. Upon shipment, you will receive automated tracking information. 

For orders to Alaska and Hawaii, an additional shipping fee will apply. Upon receipt of your order, we will contact you with the shipping cost. Alternatively, you can reach out to us before placing your order for a quote, please include your full address and what you would like to order. 

Canadian and International buyers: may request a shipping quote by email prior to placing an order. We can be reached by email at info@ISleepSimple.com, please include your full address and what you would like to order. Please be aware that each country has the authority to levy fees, tariffs, and taxes on imported goods, which you will be responsible for. These fees are left to the discretion of the individual governments and vary from country to country.